At Fire Security Services we’re all about protecting you, your people and your assets. We’re on a mission to shake up the fire protection industry by delivering refreshingly different and remarkable solutions.
We are New Zealand’s one stop shop solution for all your fire protection and building compliance needs. From emergency lighting, to fire alarms, to fire extinguisher training, we cover it all. FSS look after small commercial units, massive industrial sites, airports, hospitals, shopping malls and everything in between.
Our team are down-to-earth individuals who thrive on exceeding customer expectations. We’re available when you us - 24 hours a day, 365 days a year.
FSS was born in the mighty Waikato back in the 1970s with just one branch. Today, we have around 250 staff and including our partner agents, we operate out of 15 branches across New Zealand, with ten branches located in the North Island and five in the South Island. Our coverage is second to none, we service sites across New Zealand… even the Chatham Islands!
We are proud to be Kiwi owned and operated. We aren’t a corporate and we don’t operate a franchise model, we are simply a medium sized firm out to look after our fellow Kiwis. We understand the pressures placed on business owners and managers to maintain their building compliance, and that it can be complicated! We do all that we can to minimise your compliance costs by tailoring a robust, transparent and customised service agreement specific to you.
Company History
FSS was established in Hamilton, New Zealand and our roots go back to the mid-1970s. The original founder of FSS successfully lobbied authorities to make it easier for customers to fulfil their inspection obligations and they prided themselves in being the most customer focused fire protection provider in New Zealand.
In 2016, FSS was acquired by a new set of owners (including Sam Knowles ex KiwiBank CEO) with the intention to continue the same customer centric philosophy whilst providing the resources and guidance to transform the fire protection and building compliance industry.
As of today, FSS has around 200 staff and including our partner agents, we operate out of 15 branches across New Zealand with ten branches located in the North Island and five in the South Island. Our coverage throughout regional New Zealand is second to none as we service clients sites all across New Zealand………..even the Chatham Islands!
We are proud to remain Kiwi owned and operated. We are not a corporate and we don’t operate a franchise model, we are simply a medium sized firm out to look after our fellow Kiwis. FSS look after small commercial units, massive industrial sites, airports, hospitals, shopping malls and everything in between.
Our Values
We’re proud to be a trusted company with family values. We put people first.
On a mission to shake up the industry and provide remarkable service, we take our values seriously. It’s all about doing what’s right.
We own it
Make sure it happens. Take ownership.
We make it easy
Always look for improvements. Challenge the status quo. Keep it simple.
We’ve got your back
Work as a team towards our common goal. Look after customers and team mates by doing what’s right.
If for whatever reason, you think that we have not upheld our values, we want to know about it. Please email contact@firesecurity.co.nz and someone from our Senior Leadership Team will promptly be in touch.
