Key Accounts
One dedicated team. Local support. Nationwide coverage.
Managing fire protection and building compliance across multiple properties can be challenging, particularly when you're dealing with different contractors, service requirements and compliance information.
At Fire Security Services (FSS), our Key Accounts team brings together local service delivery, dedicated account management and clear visibility of what's happening across your properties.
Whether you manage several buildings within one region or hundreds of sites across New Zealand, we take the time to understand your business, your buildings and your priorities, then work with you to coordinate the services you need.
A Simpler Way to Manage Your Properties
Local expertise, coordinated service and dedicated account management.
Our nine North Island branches and established South Island Partner Agents provide coordinated fire protection and building compliance services across New Zealand.
We've worked with our South Island Partner Agents for more than 25 years. They know FSS, understand how we work and use FSS devices connected to the same Uptick platform as our own branches. This helps us deliver consistent testing, reporting and compliance visibility wherever our customers operate.
And when we say nationwide, we mean it. From the top of the North Island to the bottom of the South Island, including Stewart Island, the Chatham Islands, mountaintops and ski fields, our teams go where our customers need us.
Our dedicated Key Accounts team provides a consistent point of contact for inspections, maintenance, defect management, quotations and reporting, helping you stay informed and on top of what's happening across your properties.
PROVEN NATIONAL CAPABILITY
25+
Years of South Island Partnerships
850+
Sites Serviced for a Single National Customer
Why Organisations Choose FSS
One Dedicated Team
Experienced Key Account Managers and a dedicated administration team who understand your business, buildings and priorities.
Local Teams. Coordinated Support.
Local service delivery with central coordination for testing, maintenance, defect management and BWOF requirements.
Less Administration for Your Team
We coordinate service delivery, quotations, invoicing and reporting, reducing the time spent following up contractors.
Helping You Stay on Top of Compliance
We track scheduled testing, identify outstanding issues and coordinate next steps across your properties.
Consistent Testing and Reporting
Uptick testing prompts align with relevant New Zealand Standards and code requirements.
Your Portfolio Information in One Place
Access service information, compliance records, quotations and reporting through the Uptick Customer Portal.
Uptick Customer Portal
Greater Visibility Across Your Property Portfolio
When you're responsible for multiple buildings, having the right information in one place makes a real difference.
Through the Uptick Customer Portal, your team can access testing records, outstanding defects, quotations and compliance documentation across your properties, helping you keep track of what's been completed and what still needs attention.
One place to find the information you need, without chasing updates from multiple locations.
Let's Make Fire Protection and Building Compliance Simpler
Whether you manage several buildings in one region or a nationwide property portfolio, our Key Accounts team is here to help.
We'll take the time to understand your requirements, explain how we can support your properties and work with you to develop a practical, coordinated approach.
One dedicated team. Local expertise. Clear visibility across your properties.